Logo
Home Login

Welcome to the RocketGate Help Desk.

New support ticket
  • MERCHANTS

    MERCHANTS - How to Login to RocketGate's Helpdesk

  • CUSTOMERS

    CUSTOMERS - Open a ticket for questions on your existing membership

News Submit a request

Recent articles

  • Statement / invoice: how do we bill for processing, 3DS and Network Token

    Transaction processing billing We are billing for transactions which have a response code 0, 1, or 2 3DS billing We are billing for 3DS Lookups and 3DS Authentication for transactions ...

  • CUSTOMERS - Open a ticket for questions on your existing membership

    There are two ways to contact Customer Support:  1. Look at the descriptor on your credit card statement for a website address or phone number to call 2. Read the confirmation email you recei...

  • MERCHANTS - How to Login to RocketGate's Helpdesk

    ATTENTION: THIS SECTION IS FOR MERCHANTS ONLY If you are NOT a merchant  (for example, if you have a question about a bill on your credit card, a payment, or are a customer concern) - please ...

© Copyright RocketGate PR LLC. All rights reserved.